Shipping & Returns

Shipping

Once the order is made, this is prepared in less than 24h (except on weekends). When collected by the transport company, you will automatically receive monitoring of your shipment through the email provided. With that monitoring you can access the page https://track.bigblue.co/bioksan To check the shipping status.

If you still have any questions, we can help you through the contact form, at the email address info@bioksan.com or through the +34 928 21 36 30 phone.

RETURNS & EXCHANGES

We support all our products and if you are not content, let us go within 30 days after your first installment and give you a complete refund, without questions. If you want to request a change or a return, simply follow the instructions of the following link: https://returns.bigblue.co/bioksan 

 If you still have any questions, we can help you through the contact form, at the email address info@bioksan.com or through the +34 928 21 36 30 phone.